Conditions d’utilisation
Terms of Service – PILO & CO SA
Company Information
PILO & CO SA
11, Faubourg de Cruseilles
1227 Carouge, Switzerland
Phone: +41 22 328 01 12
Email: contact@pilo-watches.com
Boutiques:
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Rue du Conseil-Général 6, 1205 Genève
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Rue Vallin 11, 1201 Genève
OVERVIEW
Welcome to PILO & CO SA. The terms “we”, “us” and “our” refer to PILO & CO SA. PILO & CO SA operates this website and online store (the "Services") powered by Shopify to provide customers with a curated shopping experience. By visiting or purchasing from our site, you agree to be bound by the following Terms of Service and our Privacy Policy.
Please read these Terms carefully. If you do not agree, please refrain from using our Services.
1. ACCESS AND ACCOUNT
You must be of legal age in your jurisdiction to use our Services. You agree to provide accurate, current, and complete information for any purchases. You are responsible for maintaining the confidentiality of your account information.
2. PRODUCTS AND ACCURACY
We strive to display accurate information, but cannot guarantee the accuracy of all content. Product colors, dimensions, and finishes may differ from those displayed on your device. We reserve the right to limit quantities and discontinue any product at any time.
3. ORDERS
By placing an order, you make an offer to purchase. We reserve the right to accept or decline any order. Payment must be processed before confirmation. All purchases are subject to our Refund Policy.
4. PRICING AND BILLING
Prices are in the displayed currency and may exclude taxes and duties. Prices may differ from those in physical stores. You agree to provide accurate billing and payment information.
5. SHIPPING AND DELIVERY
All orders are shipped from Switzerland. We offer free worldwide delivery via DHL, FedEx, or Swiss Post, depending on your location. Delivery times are estimates. PILO & CO SA is not liable for shipping delays or customs processing times.
Duties & Taxes: Orders are shipped DDU (Delivery Duties Unpaid). You are responsible for paying any import duties, customs fees, or taxes upon delivery.
6. INTELLECTUAL PROPERTY
All content on the Services, including trademarks, designs, and images, is owned by PILO & CO SA and protected by intellectual property laws. You may not use any content without written permission.
7. OPTIONAL TOOLS & THIRD-PARTY LINKS
We may provide access to third-party tools or links. We are not responsible for the content or accuracy of third-party websites or services.
8. SHOPIFY PLATFORM
Our store is hosted on Shopify Inc., which provides us the e-commerce platform. Shopify is not responsible for sales or customer service. All transactions are between you and PILO & CO SA.
9. PRIVACY
Please refer to our Privacy Policy for information on how we collect and use your personal data. By using our Services, you also agree to Shopify's privacy practices.
10. FEEDBACK
Any feedback or suggestions submitted to us may be used without restriction or compensation.
11. ERRORS & OMISSIONS
We reserve the right to correct any errors, inaccuracies, or omissions and to cancel orders if necessary.
12. PROHIBITED USES
You agree not to use the Services for any unlawful, abusive, or fraudulent purposes. We may terminate your access for violations.
13. TERMINATION
We may terminate access to our Services at any time. Sections on intellectual property, liability, indemnity, and governing law will survive termination.
14. WARRANTY DISCLAIMER
Our Services and products are provided "as is" without warranties of any kind. We do not guarantee that Services will be uninterrupted or error-free.
15. LIMITATION OF LIABILITY
PILO & CO SA shall not be liable for any indirect, incidental, punitive, or consequential damages arising from use of our Services or products.
16. INDEMNIFICATION
You agree to indemnify and hold harmless PILO & CO SA, its affiliates, and service providers from any claims or demands arising from your breach of these Terms.
17. SEVERABILITY & ENTIRE AGREEMENT
If any part of these Terms is deemed invalid, the remaining sections remain in full force. These Terms constitute the entire agreement between you and us.
18. GOVERNING LAW
These Terms are governed by the laws of Switzerland. Any legal action must be brought in the courts of the jurisdiction where PILO & CO SA is headquartered.
19. CONTACT
For questions about these Terms, contact us at: contact@pilo-watches.com